If you would like to exchange your product for a new one, it's best to submit the product you want to send back as a full return and reorder the product you would like to receive. This avoids having to wait while we process the items you send back, and avoids inventory discrepancies as well.
Didn't work out? No problem. Return your items within 90 days in the same condition they were shipped, and we'll give you a refund. Simple as that. Please allow three weeks for your return to be processed, and your refund issued.
You can submit your refund request here: TIME SLIPPERS RETURNS. Enter the email address you used to purchase the order. You will then receive an email that will walk you through the process and generate a label for you to print at home. It's very easy.