Didn't work out? No problem. Return your items within 30 days in the same condition they were shipped, and we'll give you a refund. Simple as that. PLEASE NOTE that the order must be returned within the continental US and product must be in unused condition to be eligible for a refund. We recommend trying the product for fit on a clean surface in order to maintain a clean outsole.
SALE ITEMS are not eligible for returns or exchanges. All purchases of sale items are final. (Sale items are products that are shown as a mark down or have the word "SALE" posted below it on the Shop Men or Shop Women pages). Discounts applied at checkout to regularly priced products are still eligible for free returns and exchanges). If you have any questions, please reach out to info@timeslippers.com.
COLLABORATIONS and PREORDERS: At this time we do not offer returns or exchanges for collaboration or preorder items. All purchases of collaborations and preorders are final. If you are unsure if an item is a collaboration or preorder, please contact us before purchasing, at info[at]timeslippers.com