Didn't work out? No problem. Return your items within 30 days in the same condition they were shipped, and we'll give you an exchange, store credit, or refund. Simple as that. You can submit your request here: TIME SLIPPERS RETURNS. Please allow up to three weeks for your return to be processed. PLEASE NOTE: if you return slippers that are dirty or damaged, you will not receive a refund. To ensure that you are most likely to receive a refund, it is recommended that you try your slippers on a carpet to make sure they fit before using them.
SALE ITEMS: At this time we do not offer returns or exchanges for items that are listed on sale or are discounted. All purchases of sale items are final. (Sale items are products that are shown as a mark down. If you are unsure if an item is on sale, please contact us before purchasing at info [at] time slippers [dot] com
One free return/exchange per order.
Collaborations and preorder items are not eligible for returns or exchanges.
Shipping and shipping-related (e.g. shipping protection) charges are not eligible for refunds or store credit.
Orders outside of the US will be charged a $35 shipping fee. The customer shall pay any import duties, customs dues, value added tax and any other taxes payable according to the laws of the country into which the order is received. Timeslippers.com denies all legal responsibility for a customer’s unpaid taxes and duties.
(We are currently unable to offer returns outside of the United States. We apologize for the inconvenience to our international customers.)
If you have any trouble or questions, contact us at info [at] time slippers [dot] com and we’ll help you with whatever you need.